Shipping policy
Last Updated: September 2026
Thank you for shopping at My Store. Please read our shipping policy carefully for details about order processing, shipping options, delivery times, fees and return shipping.
Order Processing Time
All orders are processed from our warehouse located in the United States. Orders will be processed within 1‑3 business days (Monday‑Friday). Weekends and US public holidays are excluded. Orders placed on weekends or holidays will begin processing on the next business day. We are not liable for delays caused by carrier disruptions, weather, customs or other circumstances beyond our control.
Shipping Options & Delivery Time
We ship worldwide to nearly all countries and regions. Two shipping methods are available at checkout:
- Standard Shipping (Free) Estimated transit time: 5‑8 business days after processing. Free standard shipping is available based on your order value.
- Express Shipping Flat rate cost: $15.00 Faster delivery service for customers who wish to receive their items sooner.
All delivery times are estimates only and not guaranteed. International shipments may experience extra delays due to local customs clearance.
Shipping Fees
- Standard shipping: Free for eligible orders (calculated automatically at checkout based on order amount).
- Express shipping: Flat rate $15.00, applied at checkout.
Order Tracking
Once your package leaves our facility, you will receive a shipping‑confirmation email with your tracking number. If you cannot locate this email, please check your spam or junk folder, or contact customer support.
Customs, Duties & Taxes (International Orders)
For all international destinations: Import duties, customs fees, VAT or local taxes are the responsibility of the customer / recipient. These charges may be collected upon arrival in your country. We do not cover or pre‑pay these costs. Please contact your local customs office for further information.
Lost, Stolen or Damaged Parcels
Please inspect your package right after delivery. If your package is lost, stolen, or arrives damaged, please contact us with your order number and photos of the package or damaged goods for assistance. After the parcel is handed over to the shipping carrier, risk of loss and ownership of goods transfer to the buyer.
Shipping Address
Please verify your shipping address carefully before submitting your order. We are not responsible for non‑delivery caused by incorrect or incomplete addresses provided by customers. Address changes can only be accepted before the order is shipped. We cannot modify addresses once the parcel has been dispatched.
Return Shipping Address
All authorized returns must be sent to: 120 Edgewood Dr, Marquette, MI, United States Please refer to our Refund & Return Policy for full return procedures. Unauthorized returns will not be processed.
Contact Us for Shipping Questions
Email: khxvtrlmzz@outlook.com Phone: +1 906‑235‑5906 Business Address: 120 Edgewood Dr, Marquette, MI, United States
